Salesforce Administrator (FTSE100)
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| Job Type | Permanent Full TimeTemporary / Contract |
| Location | Central London (Zone 1) |
| Area | London, England |
| Sector | Business AnalystSystem Analyst |
| Salary | £65-70K + 10-15% Bonus + 15% Pension + Medical & Life Assurance |
| Start Date | ASAP - 4 weeks |
| Advertiser | Danny Whelan |
| Telephone | 07701368951 |
| Job Ref | 0011 |
| Job Views | 311 |
- Description
- Role: Salesforce Administrator (FTSE100)
Location: Central London (zone 1)
Role type: 12 months FTC
Salary: £65-70K + 10-15% Bonus + 15% Pension + Medical & Life Assurance Insurance + 25 days Holiday
Start date: ASAP – 4 weeks
The Client
Our client is an award winning & thriving International Plc based in Central London who require a Lead Salesforce Administrator to manage a number of new and existing projects. Based in their prestigious HQ this exciting opportunity requires candidates from a Plc/Blue-chip background with excellent communication skills.
The role
We are seeking an experienced Salesforce Administrator (with Salesforce ADM201) who will solely manage the daily administration and support activities for Salesforce and include a balance of both BAU activities and project work based on business need. A significant upgrade is anticipated to be completed with an implementation partner over the coming months while smaller enhancements will be independently managed and implemented by the Salesforce Admin.
Duties:
- System maintenance and data quality enforcement across Pardot, Sales, Service and Community Clouds.
- Configuration and maintenance of existing 3rd party apps DocuSign, Asperato, SagePay, GoCardless, SMSMagic.
- Liaison point with the business in the identification, escalation and fixing of incidents.
- Training for new joiners and ad hoc training (or train the trainer to Super Users) for new features.
- Reviewing and testing three annual Salesforce releases and communicating changes to end users.
- Ongoing engagement with Salesforce Super Users to enforce best practice usage.
- Working with business stakeholders to understand their processes and identifying where we can add features to make their work more efficient.
- Interfacing into business stakeholders throughout the project lifecycle, including guiding stakeholders through their role in providing robust requirements, testing, approving and adopting enhancements.
- Owning programme of enhancements, including prioritising, communicating and driving through planned scope to completion.
- Developing and maintaining reports and dashboards that will aid business effectiveness.
- Conducting data quality reviews and drive data improvement programme.
- Communicating to the organisation about enhancements, their timing and associated business impact.
- Ensuring best practice system design principles.
The Candidate
In addition to excellent communication and stakeholder management skills, you should possess strong collaboration and people management skills, be a pragmatic person and highly focused on delivery. You should have between 3-5+ years’ commercial experience of supporting and administering salesforce and the following;
Excellent knowledge of all aspects of Salesforce configuration & functionality
ADM 201, Sales Cloud/Service Cloud/Community Cloud Certificates
You should have a strong interest in Salesforce and desire to learn and achieve new certifications
Good Salesforce platform knowledge, ideally with experience of Pardot Marketing Automation
Excellent communication skills and good attitude
